Privacy Policy
This Privacy Policy describes how the Charitable Foundation “Ludi X” (the "Foundation") collects, uses, stores, and protects personal data through the website ludix.com.ua (the "Website"). By using the Website, you consent to the collection and use of information in accordance with this Policy.
1. Personal data we collect
We may collect the following personal data that you provide directly or that is collected automatically:
- Contact details: first and last name, email address, phone number (from registration, contact forms, or donation forms).
- Form data: any additional information you voluntarily provide via feedback or contact forms.
- Technical data: cookies and other tracking technologies, browser type and language, operating system, and other usage data automatically transmitted when visiting the Website.
- Payment information: data required to process donations or purchases (transaction amount, payer name). Detailed payment credentials (card number, CVV) are handled by the payment provider and are not stored on the Website.
2. Purpose of processing
We process personal data for the following purposes:
- To provide and maintain the Website and its functionality;
- To process donations and payments, including accounting and reporting;
- To communicate with you about donations, events, and projects (email newsletters, if you consent);
- To comply with legal and regulatory obligations;
- To analyze and improve site performance using anonymized analytics data.
3. Legal basis and retention
Personal data is processed based on your consent, the need to perform services, or compliance with legal obligations. We retain personal data only for as long as necessary to fulfill the purposes described above or as required by law. Once the retention period expires, data will be deleted or anonymized.
4. Disclosure to third parties
We do not sell personal data. We may share personal data with:
- Payment providers: to process transactions (payments are processed by external payment services and not stored on the Website).
- Service providers: hosting providers, email delivery services, analytics and marketing tools, and technical contractors who assist us in operating the Website.
- Authorities: where required by law or judicial process.
Third parties that receive personal data are required to maintain appropriate safeguards and confidentiality.
5. Data security
We implement technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include secured servers, encryption in transit (SSL/TLS), access controls, regular software updates, and staff access restrictions.
6. Your rights
You have the following rights with respect to your personal data:
- Right to access the personal data we hold about you;
- Right to request correction of inaccurate or incomplete data;
- Right to request deletion of your personal data when it is no longer required for the purposes for which it was collected;
- Right to withdraw consent to processing at any time where processing is based on consent;
- Right to lodge a complaint with a supervisory authority if you believe your rights are violated.
7. Cookies
The Website uses cookies and similar technologies to provide functionality, remember preferences, and collect anonymous statistics about visits. You can disable cookies in your browser settings; however, some features of the Website may not work correctly if cookies are disabled.
8. Changes to this Policy
We reserve the right to update this Privacy Policy. If material changes are made, we will publish the updated policy on the Website with a revised effective date. Continued use of the Website after changes constitutes acceptance of the updated Policy.
9. Contact information
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
